Privacy Policy

The Atlanta Realty Collective ("we," "us," or "our"), operated under Real Broker LLC, is committed to protecting the privacy of homeowners who use our website at atlantaforeclosurestop.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our foreclosure prevention services.

By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

Personal Information You Provide

When you use our foreclosure assessment tool, contact forms, or consultation booking, we may collect:

• Contact Information: Full name, email address, phone number
• Property Information: Property address, property type, property details
• Financial Information: Loan balance, monthly mortgage payment, number of missed payments, estimated property value
• Foreclosure Details: Foreclosure notice dates, auction dates, foreclosure timeline status
• Income and Financial Situation: Employment status, household income, financial hardship details
• Communication Preferences: TCPA consent for phone calls, text messages, and emails

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, referring URLs, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See Section 6 below for details

2. How We Use Your Information

We use the information we collect for the following purposes:

• Foreclosure Options Reports: To generate personalized foreclosure prevention reports based on your financial situation and property details
• Communication: To contact you by phone, text message, or email regarding your foreclosure situation and available options
• Service Delivery: To provide foreclosure prevention guidance, short sale assistance, and loan modification support
• Consultation Scheduling: To schedule and manage free consultation appointments
• Follow-Up: To send follow-up information, educational resources, and updates about your situation
• Site Improvement: To analyze how visitors use our Site and improve our services
• Legal Compliance: To comply with applicable laws and regulations

3. TCPA Compliance & SMS/Communication Consent

SMS Messaging Program

Program Name: Atlanta Foreclosure Help Alerts

Program Description: By providing your phone number and opting in through our assessment tool, contact forms, or consultation booking system, you consent to receive text messages (SMS/MMS) from The Atlanta Realty Collective at the phone number you provided. Messages may include:

• Follow-up information related to your foreclosure assessment or inquiry
• Appointment confirmations and reminders
• Educational resources about your foreclosure prevention options
• Updates about your case or situation as applicable

Message Frequency & Rates

Message frequency varies based on your situation and engagement. Typically, you may receive 1-5 messages per month. Message and data rates may apply. Check with your mobile carrier for details about your text messaging plan.

Opt-In Consent

By checking the SMS consent box on our assessment form or by texting our number, you are providing your express written consent to receive text messages from The Atlanta Realty Collective at the number you provided. This consent is not a condition of purchasing any service or property.

How to Opt Out

You can cancel SMS messages at any time by texting STOP to (470) 801-4510. After sending STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again.

How to Get Help

For help with our SMS program, text HELP to (470) 801-4510 or contact us at info@realtyofatlanta.com or call (470) 801-4510.

Supported Carriers

Our SMS program is supported by all major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, carriers are not liable for delayed or undelivered messages.

Phone Calls & Email

By providing your phone number, you also expressly consent to receive:

• Phone calls (including prerecorded or autodialed calls) at the phone number you provided
• Emails with foreclosure prevention information and follow-up communications

You may opt out of emails by clicking the unsubscribe link in any email. You may opt out of phone calls by informing us during any call or by contacting us directly.

We will not share your phone number with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following parties:

• Real Broker LLC: As our parent brokerage, certain transaction-related information may be shared as required by real estate licensing regulations
• Service Providers: We use trusted third-party service providers to help us operate our business (see Section 5)
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Third-Party Services

We use the following third-party services to operate our Site and business:

Google Analytics

We use Google Analytics (Property ID: G-ECHZCE2RR9) to analyze website traffic and usage patterns. Google Analytics collects data such as pages visited, session duration, and general location. This data is anonymized and aggregated. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

SendGrid (Twilio Inc.)

We use SendGrid for email communications, including sending your foreclosure options reports and follow-up emails. SendGrid processes your email address and email content on our behalf. SendGrid's privacy policy is available at twilio.com/legal/privacy.

Twilio

We use Twilio for SMS text messaging and phone call services to communicate with you about your foreclosure situation. Twilio processes your phone number and message content on our behalf as a data processor. In certain circumstances, Twilio may also process message content as a data controller for purposes of spam detection, fraud prevention, and compliance with telecommunications regulations.

Our Twilio-powered SMS number is (470) 801-4510. Twilio's privacy policy is available at twilio.com/legal/privacy. Twilio's messaging policy is available at twilio.com/legal/messaging-policy.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the Site to function properly, including session management and form submissions
• Analytics Cookies: Used by Google Analytics to collect anonymous usage data about how visitors interact with our Site

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Site may not function properly without cookies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Lead and Assessment Data: Retained for up to 3 years after your last interaction with us, or as required for real estate transaction records
• Transaction Records: Retained for 7 years as required by Georgia real estate regulations
• Analytics Data: Google Analytics data is retained according to Google's data retention policies
• Communication Records: Email and SMS records are retained for up to 3 years for compliance purposes

8. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Opt-Out of Communications: You may opt out of marketing communications at any time (see Section 3)
• Data Portability: You may request your data in a commonly used, machine-readable format

To exercise any of these rights, please contact us using the information in Section 13 below. We will respond to your request within 30 days.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, and sold about you
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions
• Right to Opt-Out of Sale: We do not sell your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your California privacy rights, contact us at info@realtyofatlanta.com or call (470) 801-4510.

12. Georgia Privacy Notice

As a Georgia-based real estate business, we comply with all applicable Georgia privacy laws and real estate regulations. Georgia law requires real estate licensees to maintain certain records related to real estate transactions. We adhere to the Georgia Real Estate Commission's record-keeping requirements and the Georgia Personal Identity Protection Act.

If you believe your personal information has been compromised, Georgia law requires us to notify you in a timely manner as specified under O.C.G.A. § 10-1-912.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.